Delivery questions

Yes, we also deliver to a packing station. To do this, enter your postal number (9-digit numbers) under the Company or Address Supplement tab. Under Address you then enter the Packstation + the No. and the respective postal code and city of the Packstation.

We will check this for you immediately. Please send us photos of the product/box. Fill out the attached complaint form and send it back to us signed by mail.
Complaint form

In your ordered SHAPE BABE is a measuring spoon, but this can be hidden by the transport in the powder.

A refusal to accept shall not be deemed to be a revocation. In the event of a refusal of acceptance, costs will be incurred which will be borne by the recipient. These consist of handling fees and postage for shipping to and from the respective country.

The free shipping to Germany and Austria from 49 Euro is not applicable in this case. The order will be cancelled upon receipt at the package center and the purchase amount will be refunded, less shipping and handling charges, via the same payment method.

This also applies if the recipient has given a false, invalid or undeliverable address.

Although we make every effort to prevent damage to your goods during transit, it is possible that problems may occur. Please accept our apologies if you have received a damaged item.

In the best case you refuse directly the acceptance with your postman and contact us under hello@shapeworld.com or over our form for contact, so that we can send you your new package as fast as possible.

If you have already accepted the package and the transport damage is inside the packaging box, we ask you to document the damage directly with photos. It is important that you then contact us within two days of receipt of the goods with these pictures.
Just send us a short message to hello@shapeworld.com or use our contact form and attach about two to three pictures. Our team will then check all details as soon as possible and get in touch with you.

We ship WORLDWIDE! Details about international shipping can be found below.

Shipping is free within Germany & Austria from 49 Euro. If the order is under 49 €, then the shipping costs 4.90 €.

Shipping to Switzerland is free of charge for orders over 110,- €. If the order is under 110 €, then the shipping costs 19.90 €.

For all other countries the respective country tariffs apply. You can see these if you scroll down a little further.

Please note:
The shipping costs include the postage and packaging charges. For deliveries to non-EU countries (including Switzerland) additional customs duties and fees apply.

Delivery will be made via DHL. The dispatch of the goods from Germany takes place according to the dispatch times of DHL.

Yes, you can have your parcel delivered to your Packstation. You enter the postal number in the field “Company”. The packing station + the number (3 digits) in the “Address” field.

Country Shipping costs
(in EUR
)
Free shipping from
(in EUR)
Delivery time
(in days)
by dispatch
confirmation
Afghanistan 34,80 150,00 10 – 20
Egypt 28,80 110,00 10 – 20
Albania 14,80 110,00 5 – 7
Algeria 28,80 110,00 10 – 20
Andorra 9,80 110,00 5 – 8
Angola 44,80 200,00 10 – 20
Antigua and Barbuda 44,80 200,00 10 – 20
Equatorial Guinea 44,80 200,00 10 – 20
Argentina 44,80 200,00 10 – 20
Armenia 36,80 150,00 10 – 20
Azerbaijan 36,80 150,00 10 – 20
Ethiopia 44,80 200,00 10 – 20
Australia 44,80 200,00 10 – 20
Bahamas 44,80 200,00 10 – 20
Bahrain 36,80 150,00 10 – 20
Bangladesh 36,80 150,00 10 – 20
Barbados 44,80 200,00 10 – 20
Belgium 4,80 40,00 3 – 5
Belize 44,80 200,00 10 – 20
Benin 44,80 200,00 10 – 20
Bhutan 36,80 150,00 10 – 20
Bolivia 44,80 200,00 10 – 20
Bosnia-Herzegovina 14,80 110,00 5 – 7
Botswana 44,80 200,00 10 – 20
Brazil 44,80 200,00 10 – 20
Brunei 36,80 150,00 10 – 20
Bulgaria 9,80 110,00 5 – 8
Burkina Faso 44,80 200,00 10 – 20
Burundi 44,80 200,00 10 – 20
Chile 44,80 200,00 10 – 20
People’s Republic of China 36,80 150,00 10 – 20
Costa Rica 44,80 200,00 10 – 20
Denmark 9,80 110,00 5 – 8
Germany 4,90 49,00 1 – 3
Dominica 44,80 200,00 10 – 20
Dominican Republic 44,80 200,00 10 – 20
Djibouti 44,80 200,00 10 – 20
Ecuador 44,80 200,00 10 – 20
Ivory Coast 44,80 200,00 10 – 20
El Salvador 44,80 200,00 10 – 20
Eritrea 44,80 200,00 10 – 20
Estonia 9,80 110,00 5 – 8
Fiji 44,80 200,00 10 – 20
Finland 9,80 110,00 5 – 8
France 4,80 40,00 3 – 5
Gabon 44,80 200,00 10 – 20
Gambia 44,80 200,00 10 – 20
Georgia 24,80 110,00 5 – 8
Ghana 44,80 200,00 10 – 20
Grenada 44,80 200,00 10 – 20
Greece 9,80 110,00 5 – 8
United Kingdom 4,80 40,00 3 – 5
Guatemala 44,80 200,00 10 – 20
Guinea 44,80 200,00 10 – 20
Guinea-Bissau 44,80 200,00 10 – 20
Guyana 44,80 200,00 10 – 20
Haiti 44,80 200,00 10 – 20
Honduras 44,80 200,00 10 – 20
India 36,80 150,00 10 – 20
Indonesia 36,80 150,00 10 – 20
Iraq 36,80 150,00 10 – 20
Iran 36,80 150,00 10 – 20
Ireland 9,80 110,00 5 – 8
Iceland 14,80 110,00 5 – 7
Israel 24,80 110,00 5 – 8
Italy 4,80 40,00 3 – 5
Jamaica 44,80 200,00 10 – 20
Japan 36,80 150,00 10 – 20
Yemen 36,80 150,00 10 – 20
Jordan 36,80 150,00 10 – 20
Cambodia 36,80 150,00 10 – 20
Cameroon 44,80 200,00 10 – 20
Canada 24,80 110,00 5 – 8
Cape Verde 44,80 200,00 10 – 20
Kazakhstan 36,80 150,00 10 – 20
Qatar 36,80 150,00 10 – 20
Kenya 44,80 200,00 10 – 20
Kyrgyzstan 36,80 150,00 10 – 20
Kiribati 44,80 200,00 10 – 20
Colombia 44,80 200,00 10 – 20
Comoros 44,80 200,00 10 – 20
Congo 44,80 200,00 10 – 20
Democratic Republic of the Congo 44,80 200,00 10 – 20
Croatia 9,80 110,00 5 – 8
Cuba 44,80 200,00 10 – 20
Kuwait 36,80 150,00 10 – 20
Laos 36,80 150,00 10 – 20
Lesotho 44,80 200,00 10 – 20
Latvia 9,80 110,00 5 – 8
Lebanon 24,80 110,00 5 – 8
Liberia 44,80 200,00 10 – 20
Libya 24,80 110,00 5 – 8
Liechtenstein 14,80 110,00 5 – 7
Lithuania 9,80 110,00 5 – 8
Luxembourg 9,80 110,00 5 – 8
Madagascar 44,80 200,00 10 – 20
Malawi 44,80 200,00 10 – 20
Malaysia 36,80 150,00 10 – 20
Maldives 36,80 150,00 10 – 20
Mali 44,80 200,00 10 – 20
Malta 9,80 110,00 5 – 8
Morocco 24,80 110,00 5 – 8
Marshall Islands 44,80 200,00 10 – 20
Mauritania 44,80 200,00 10 – 20
Mauritius 44,80 200,00 10 – 20
Macedonia 14,80 110,00 5 – 7
Mexico 36,80 150,00 10 – 20
Micronesia 44,80 200,00 10 – 20
Moldova 14,80 110,00 5 – 7
Monaco 4,80 40,00 3 – 5
Mongolia 36,80 150,00 10 – 20
Montenegro 14,80 110,00 5 – 7
Mozambique 44,80 200,00 10 – 20
Myanmar 36,80 150,00 10 – 20
Namibia 44,80 200,00 10 – 20
Nauru 44,80 200,00 10 – 20
Nepal 36,80 150,00 10 – 20
New Zealand 44,80 200,00 10 – 20
Nicaragua 44,80 200,00 10 – 20
Netherlands 4,80 40,00 3 – 5
Niger 44,80 200,00 10 – 20
Nigeria 44,80 200,00 10 – 20
North Korea 36,80 150,00 10 – 20
Norway 14,80 110,00 5 – 7
Oman 14,80 110,00 5 – 7
Austria 5,40 49,00 4 – 7
East Timor 36,80 150,00 10 – 20
Pakistan 36,80 150,00 10 – 20
Palau 44,80 200,00 10 – 20
Panama 44,80 200,00 10 – 20
Papua New Guinea 36,80 150,00 10 – 20
Paraguay 44,80 200,00 10 – 20
Peru 44,80 200,00 10 – 20
Philippines 36,80 150,00 10 – 20
Poland 9,80 110,00 5 – 8
Portugal 9,80 110,00 5 – 8
Rwanda 44,80 200,00 10 – 20
Romania 9,80 110,00 5 – 8
Russian Federation 24,80 110,00 5 – 8
Solomon Islands 44,80 200,00 10 – 20
Zambia 44,80 200,00 10 – 20
Samoa 44,80 200,00 10 – 20
San Marino 9,80 110,00 5 – 8
Saudi Arabia 36,80 150,00 10 – 20
Sweden 9,80 110,00 5 – 8
Switzerland 19,90 110,00 5 – 7
Senegal 44,80 200,00 10 – 20
Serbia 14,80 110,00 5 – 7
Seychelles 44,80 200,00 10 – 20
Sierra Leone 44,80 200,00 10 – 20
Zimbabwe 44,80 200,00 10 – 20
Singapore 44,80 200,00 10 – 20
Slovakia 9,80 110,00 5 – 8
Slovenia 9,80 110,00 5 – 8
Somalia 44,80 200,00 10 – 20
Spain 9,80 110,00 5 – 8
Sri Lanka 36,80 150,00 10 – 20
St. Christopher-Nevis-Anguilla 44,80 200,00 10 – 20
Saint Lucia 44,80 200,00 10 – 20
São Tomé and Príncipe 44,80 200,00 10 – 20
Saint Vincent 44,80 200,00 10 – 20
South Africa 44,80 200,00 10 – 20
Sudan 44,80 200,00 10 – 20
South Korea 44,80 200,00 10 – 20
South Sudan 44,80 200,00 10 – 20
Suriname 44,80 200,00 10 – 20
Swaziland 44,80 200,00 10 – 20
Syria 24,80 110,00 5 – 8
Tajikistan 36,80 150,00 10 – 20
Taiwan 36,80 150,00 10 – 20
Tanzania 36,80 150,00 10 – 20
Thailand 36,80 150,00 10 – 20
Trinidad and Tobago 44,80 200,00 10 – 20
Czechia 9,80 110,00 5 – 8
Tunisia 24,80 110,00 5 – 8
Turkey 24,80 110,00 5 – 8
Turkmenistan 36,80 150,00 10 – 20
Tuvalu 44,80 200,00 10 – 20
Uganda 44,80 200,00 10 – 20
Ukraine 14,80 110,00 10 – 20
Hungary 9,80 110,00 5 – 8
Uruguay 44,80 200,00 10 – 20
USA 19,80 110,00 6 – 10
Uzbekistan 36,80 150,00 10 – 20
Vanuatu 44,80 200,00 10 – 20
Vatican City 9,80 110,00 5 – 8
Venezuela 44,80 200,00 10 – 20
United Arab Emirates 36,80 150,00 10 – 20
Vietnam 36,80 150,00 10 – 20
Belarus 14,80 110,00 5 – 7
Central African Republic 44,80 200,00 10 – 20
Cyprus 9,80 110,00 5 – 8
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